Cancellations, Refunds & Returns Policy
Services & Service Packages
All service sales are final. We do not offer refunds on services rendered or on pre-purchased service packages. Service packages are non-transferable and must be used by the original purchaser. If you are unsatisfied with a treatment, please contact us within 48 hours of your appointment so we can address your concerns.
Retail Products
Unopened retail products in their original packaging may be returned for a full refund within 14 days of purchase with a valid receipt. Opened products or products returned after 14 days are not eligible for returns. Prescriptions and memberships are not eligible for return.
Cancellation Policy
Your appointments are very important to the Lush Aesthetic Bar team. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours' notice for cancellations. Cancellations with less than 24 hours' notice will result in a $50.00 fee. 'No shows' will be charged $50.00 fee as well.
Additional Information
Lush Aesthetic Bar reserves the right to refuse service to anyone. Gift cards are non-refundable and cannot be redeemed for cash. We appreciate your cooperation and understanding in helping us maintain a timely schedule for all of our clients.